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Intermediate Emergency Operations Center Functions
The goal of this professional development course, E/L/G 2300 Intermediate
Emergency Operations Center Functions, is to assist individuals and jurisdictions
who desire to develop or improve their Emergency Operation Centers (EOC).
Overall Course Objective:
By the end of this course, students will be able to demonstrate, through activities and a Final Exam, the managerial and operational roles of the modern-day EOC.
Course Terminal Objectives
• Explain the course structure.
• Explain the EOC’s critical link to the other NIMS Command and Coordination Structures.
• Identify EOC staffing solutions by aligning EOC Skill Sets to common EOC structures.
• Explain the planning, operational and resourcing functions of the EOC.
• Using a scenario, identify the essential elements of information (EEI) that support EOC decision making and information sharing.
• Using a scenario identify changes in EOC activation level, staffing, resources and information requirements for an expanding incident.
• Identify the role of an EOC during the transition to recovery.
• Explain the location, design, equipment and technology considerations for the EOC.
• Review the course learning objectives.
This course is designed to:
• Examine the role, design, and function of the Emergency Operations Center
(EOC) and their supportive relationship as a NIMS Command and Coordination
component a Multi-Agency Coordination System.
• Provide training about staffing, organization, information, systems,
communications, and equipment needs at the EOC, such activating and
deactivating, operations, as well as training and exercising.
• Focus on the role of an EOC as one of four NIMS Command and Coordination
The intended audience(s) are federal, state, tribal, territorial, local level, business and
nongovernmental emergency management personnel who may be designated to
support an Emergency Operations Center (EOC) within their jurisdiction or organization.
The materials were developed with the assumption that audience members may have
little or no actual experience as a member of an EOC Staff.
The audience may include students from a variety of agencies, organizations and
functional disciplines, including fire service, law enforcement, emergency management,
public works departments, as well as public health organizations, medical emergency
teams, and hospitals, businesses and non-governmental organizations.
National Incident Management System (NIMS) Emergency Operations Center training
should be completed by personnel who are regularly assigned to positions within an
EOC or by those persons who desire to seek qualification and certification in an EOC
position or function.
Prerequisites & Other Information:
The required prerequisites to this course include:
• IS-0100, Introduction to the Incident Command System, ICS 100
• IS-2200, Basic Emergency Operations Center Functions
• IS-0700, An Introduction to the National Incident Management System
• IS-0800, The National Response Framework, An Introduction
The following courses are recommended:
• E/L/G 0191, Emergency Operations Center/Incident Command System Interface
• IS-0200, Basic Incident Command System for Initial Response, ICS 200
No tuition is charged.
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