Skip navigation

Course Description

G-489 - Management of Spontaneous Volunteers in Disasters

This course aims to introduce the keys to success in managing large numbers of spontaneous volunteers in disasters. Its underlying assumption is that much of the volunteer help is indeed needed, and that with basic Emergency Management coordination skills, the volunteer resources can often be put to effective use, making a positive difference in the affected community. The course will discuss the benefits spontaneous volunteers can bring to relief efforts and the challenges they may bring if not coordinated effectively. In addition, the course will examine planning considerations regarding spontaneous volunteers. Special emphasis is also placed on how to make full use of a Volunteer Reception Center—the backbone of any well-organized spontaneous volunteer management program.

Prerequisites & Other Information:

Required Prerequisites:

All course participants should be familiar with their own State and local government Emergency Operations Plan Annex, if one exists, on the use of spontaneous volunteers and volunteers affiliated with relief organizations.

Recommended Prerequisites:


In addition, the individuals should have a working knowledge of the Incident Command and National Incident Management Systems (IS-0100, IS-0200, IS-0700.a, National Incident Management System, An Introduction; and IS-0800.b, National Response Framework, An Introduction).

Course Coordinators/Managers:  Click on the following links for VRC classroom set-up:

G-489 Large Room Spilt Layout.pdf
G-489 VRC only.pdf

No tuition is charged.

Course Specifics

Hours: 8.00
Provider: TDEM - Emergency Management Training
Sponsor: TDEM
Disciplines: Public Safety Communications
Law Enforcement
Public Works
Volunteer Organization
Emergency Medical Service
Fire Service
Government Administration
Health Care
Private Industry
Public Health
Elected Official
Emergency Management

Available Classes

ViewCourse NumberClass NameLocationDatesSeats Available 
View class G-489 Management of Spontaneous Volunteers in DisastersSan Angelo EOC
8485 Hangar Road
San Angelo, TX 76904
01/23/2019 24 View Details
View class G-489 Management of Spontaneous Volunteers in DisastersCounty Annex
2700 Johnson
Greenville, TX 75401
02/05/2019 46 View Details
Total of 2

© 2010-2018 Texas Department of Public Safety